Friday, October 18, 2013

Contacts

Contacts:
Contacts are all of individuals the individuals associated with your business accounts that you need to track in Salesforce. When you convert a lead , the lead automatically becomes a  contact related to the account created for the lead. A contact can be associated to only one account, but we can associate many contacts with a single account.



There may be accounts that you work over a period of months or even years.Over the life of an account, you will likely enter a good number of contacts.One challenge is to ensure a contact you store in Salesforce stays up-to-date over the life of account .An easy and efficient way to do this is to use the Stay-in-Touch email feature. Personal-Setup-Email-My Stay-In-Touch Settings.





Track your interactions and communications with your contacts using the Activity and Activity History related list.


You can sent an email to contact






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