Document VS Content:
This is time to know some admin things like what is the differences between
salesforce documents and contents.
salesforce documents and contents.
Feature | Documents | Salesforce Content |
Full Text Indexing | Only the description of the document | The entire document |
Document Versioning | No | Yes, automatic |
Subscriptions | No | Yes, users can choose to subscribe to a piece of Content and will be notified automatically if the Content changes |
Online Viewing | No | Yes, certain types of documents such as Word and Powerpoint presentations can be viewed online instead of having to be downloaded |
Workspace Permissions | No. Folder security is universal. If you give everyone read only access, only the System Administrator can add and remove documents. If you give everyone read / write, everyone can add and remove documents | Yes. Can set up a single workspace and give individual users or groups of users different permissions to the same folder. |
Ability to Deliver to a Customer | No, documents are internal. | Yes. Content can be delivered to a customer and you can also track if a customer actually views the content. You can also prevent the user from downloading the document and allow them to only view the document online. |
Searchable | Only the description | The entire document is searchable |
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