Friday, August 3, 2012

Document VS Content:


Document VS Content:
This is time to know some admin things like what is the differences between
salesforce documents and contents.

FeatureDocumentsSalesforce Content
Full Text IndexingOnly the description of the documentThe entire document
Document VersioningNoYes, automatic
SubscriptionsNoYes, users can choose to subscribe to a piece of Content and will be notified automatically if the Content changes
Online ViewingNoYes, certain types of documents such as Word and Powerpoint presentations can be viewed online instead of having to be downloaded
Workspace PermissionsNo. Folder security is universal. If you give everyone read only access, only the System Administrator can add and remove documents. If you give everyone read / write, everyone can add and remove documentsYes. Can set up a single workspace and give individual users or groups of users different permissions to the same folder.
Ability to Deliver to a CustomerNo, documents are internal.Yes. Content can be delivered to a customer and you can also track if a customer actually views the content. You can also prevent the user from downloading the document and allow them to only view the document online.
SearchableOnly the descriptionThe entire document is searchable

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